Careers at PeoplePay

The PeoplePay team is united by our determination to provide a truly exceptional customer experience.

While that may sound like the sort of thing you’d expect to hear from any professional services firm, it’s what makes us stand out within our sector, where online platforms and automated processes too often come between providers and their customers.

We’re doing it differently, and we believe it’s our customer service that sets us apart. We also happen to believe that happy employees provide the best service, so we do all we can to support our staff. Our work culture has a real ‘family’ feel to it and is highly supportive, with plenty of opportunities for employees to develop their skills and grow their remit.

Our culture at a glance

Friendly, fun and flexible
We invest in and support staff
Global in outlook
Customer-centric

What sort of people do we hire?

We predominantly recruit people based on their attitude, professionalism, potential and skill sets rather than qualifications (though this varies depending on the role). We value proactive people who show initiative and want to develop and learn quickly, who really care about the work they produce, help their colleagues, and reflect our brand - whilst delivering outstanding service.

For Account Management and Sales roles, customer service experience in a high-quality environment is required. We want people who share our passion and are on board with our customer-first vision. Experience and expertise in payroll and HR are an advantage.

We like to help our employees channel their skills in a specific area, so if we hire a specialist who quickly shows potential and interest in a different role, we’ll be happy to explore that career option with them as we like to retain our talented employees and help them grow.

Our culture and benefits

We’re a friendly team; we’ve experienced corporate culture and have learned plenty about what we like and don’t like about it.

We’ve built the kind of company we‘d want to work for, and we think you’ll enjoy it too. We like to treat our staff, we’re big on socialising (but we don’t force it) and we’re relaxed about flexible working.

Our remuneration is very competitive and our benefits package is growing all the time. Performance-based roles like Account Management and Sales enjoy a healthy commission scheme and yes, we’ve got some of the quirky modern perks in our HQ. But we know that what really matters to employees is how we treat you, and that’s where we really stand out.

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